Hands On Recruitment South Africa has partnered with a leading Digital Marketing Agency with over 16 years of experience serving clients across the globe.
Our client is looking for an experienced Digital Project Manager to lead client relationships, oversee web and digital projects, and ensure high-quality, profitable campaign delivery that aligns with client goals.
This is a client-facing, hands-on role requiring strong strategic thinking, multitasking, and communication skills to drive exceptional agency-client collaboration.
Key Responsibilities
Serve as the primary point of contact for assigned clients, building and maintaining strong relationships
Oversee end-to-end project management including timelines, budgets, and deliverables
Ensure projects meet high standards through strategic input, quality control, and design analysis
Work closely with internal teams (strategy, design, dev, performance, SEO, etc.) for seamless delivery
Identify upsell and cross-sell opportunities within existing accounts
Stay informed on industry trends and digital best practices
Handle project financials: invoicing, purchase orders, reconciliations
Support and guide junior team members while fostering a positive and collaborative work environment
Requirements
3–5+ years of agency experience in Account Management or Digital Project Management
Solid understanding of web development projects
Exposure to performance marketing, SEO, campaign execution, and creative processes is highly advantageous
Strong strategic thinking, organisational, and leadership abilities
Excellent communication and problem-solving skills
Must be a South African citizen with own reliable transport
Able to work under pressure and manage multiple projects simultaneously
KPIs & Deliverables
Maintain high client satisfaction through clear communication and proactive issue resolution
Ensure all projects and campaigns meet deadlines and quality standards
Submit accurate and timely reports, contact summaries, and financials
Deliver measurable value through effective project execution and account growth