Hands on Recruitment have partnered with a cutting-edge performance marketing agency based in London, dedicated to driving growth for their clients through innovative digital marketing strategies. Our client specializes in creating data-driven campaigns that deliver exceptional results. As part of our clients continued expansion, our client is seeking a highly skilled CRM Expert with deep expertise in Klaviyo to join the dynamic team.
Role Overview:
Our client is looking for the perfect candidate who is not only an expert in Klaviyo but also has experience with other CRM platforms. This role is primarily focused on managing and optimizing data, campaigns, flows, and deliverability within Klaviyo. The ideal candidate will have the ability to translate client needs into actionable CRM strategies, and also handle requests related to creative development, copywriting, and offer structuring. A superstar candidate would have the additional capability to write compelling copy, edit images, and create visuals, effectively managing the entire CRM process from start to finish.
Key Responsibilities:
- Manage and optimize CRM campaigns using Klaviyo, focusing on data segmentation, campaign flows, and email deliverability.
- Develop and implement comprehensive CRM strategies that align with clients’ business goals and enhance customer engagement.
- Monitor and improve key performance indicators, such as open rates, click-through rates, and overall campaign effectiveness.
- Handle client requests related to creative, copywriting, and offer structures to ensure campaigns are compelling and effective.
- Work closely with clients to understand their CRM needs and provide expert guidance on best practices.
- Generate detailed reports and data-driven insights to continually improve CRM performance.
- Utilize your skills in copywriting and creative editing to develop and refine email content and visuals when needed.
- Stay up-to-date with Klaviyo’s latest features, as well as trends in CRM and performance marketing, to ensure our clients are always ahead of the curve.
Qualifications:
- 2- 3 years proven experience as a CRM expert, with a strong focus on Klaviyo.
- Familiarity with other CRM platforms is highly desirable.
- Strong understanding of data management, campaign flows, and email deliverability within Klaviyo.
- Ability to create and implement effective CRM strategies tailored to client needs.
- Proficient in copywriting and creative editing, with the ability to develop compelling email content and visuals.
- Excellent communication skills, with the ability to present complex data and insights in a clear and client-friendly manner.
- Strong analytical skills and a proactive approach to problem-solving.
- Experience in performance marketing and a solid understanding of digital marketing strategies.
Preferred Qualifications:
- Experience working in a performance marketing agency or similar fast-paced environment.
- Familiarity with e-commerce platforms and customer journey mapping.
- A creative mindset with the ability to adapt quickly to new challenges and client requests.
Benefits:
- Competitive salary
- Work remotely.
- Opportunity to work with top-tier brands in an innovative and collaborative environment.
- Ongoing professional development and learning opportunities.
How to Apply:
If you’re a Klaviyo expert with a flair for creativity and a passion for data-driven marketing, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and why you’d be a great fit for this role to liza@handsonrecruitment.co.za