eCommerce Marketplace & Performance Lead

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eCommerce Marketplace & Performance Lead
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Job Details

Hands On Recruitment South Africa has partnered with a premium food and lifestyle brand and food manufacturer to find an experienced E-Commerce Marketplace & Performance Manager to take full ownership of their growing digital commerce ecosystem.

This is a newly created role and a fantastic opportunity for a commercially driven digital operator who wants genuine ownership and the opportunity to make an impact.

The successful candidate will be responsible for the end-to-end performance and optimisation of the company’s DTC e-commerce store, Amazon Marketplace and partner platforms, working closely with the internal website designer and creative teams.

What you’ll be doing

* Own and optimise the company’s e-commerce ecosystem end-to-end
* Manage and scale PPC and paid performance campaigns, with a strong focus on ROAS and commercial efficiency
* Take ownership of the DTC website, Amazon Marketplace and partner platforms
* Analyse performance using Google Analytics, Amazon Seller Central, Amazon reports and other business intelligence tools
* Conduct regular audits, reporting and performance analysis to identify opportunities and issues
* Monitor conversion, traffic, revenue, pricing, product performance and customer behaviour
* Work closely with the website designer and creative teams to bridge brand storytelling with commercial conversion
* Identify opportunities to improve the customer journey and overall digital performance
* Ensure pricing accuracy, category structure and brand assets are consistently and accurately represented across platforms
* Introduce best practices, processes and optimisation strategies
* Take ownership of problems and proactively identify what needs fixing — without waiting to be told

What we’re looking for

* 5+ years’ experience managing multi-channel e-commerce and digital platforms
* Strong experience managing and optimising PPC campaigns
* Hands-on experience with Amazon Seller Central and Amazon reporting
* Strong working knowledge of Google Analytics
* Proven experience using data and analytics to drive commercial decisions
* A strong understanding of e-commerce conversion, performance and customer journeys
* Experience working alongside creative, website and/or brand teams
* Exceptional attention to detail — particularly around pricing, product information, categories and brand consistency
* Commercially minded with a strong understanding of ROI and performance
* Highly analytical, organised and solutions-focused
* A self-starter who takes accountability and ownership
* Someone who naturally looks for opportunities to improve, optimise and implement better ways of working

The person

If you’re someone who gets excited by data, performance, e-commerce optimisation and turning insights into commercial results, we’d love to hear from you. Liza@handsonrecruitment.co.za

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