Digital Account Manager

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Digital Account Manager
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Job Details

Hands On Recruitment South Africa has partnered with a leading South African AdTech company specialising in digital advertising technology, media solutions and data-driven marketing campaigns.

This is one of our absolute favourite clients, and we’re excited to be helping them grow their team following the recent acquisition of a major automotive client!

They are looking for an experienced Account Manager with a strong background in media, programmatic advertising, digital strategy and client relationship management to join their Johannesburg team.

As Account Manager, you will be responsible for the consistent delivery of high-quality client work, acting as the primary client contact and trusted business partner.

You will own client relationships, oversee delivery across your portfolio and ensure that campaigns meet client expectations while achieving commercial objectives. You will play a key role in programmatic campaign delivery, digital strategy, team performance and commercial accountability.

Key Responsibilities

* Act as the primary point of contact for clients, building strong, long-term relationships based on trust, transparency and performance.
* Develop a deep understanding of client objectives, business priorities, brand positioning and marketing strategies.
* Manage client expectations, budgets, deadlines and deliverables while ensuring consistently high standards of service.
* Lead client meetings, present campaign results and communicate strategic recommendations.
* Proactively identify opportunities to grow existing accounts and strengthen client partnerships.
* Position the business as a strategic partner, providing value beyond day-to-day media buying and campaign execution.
* Oversee the planning, execution, optimisation and reporting of digital media and programmatic advertising campaigns.
* Maintain a strong understanding of the programmatic advertising ecosystem, including campaign targeting, audience segmentation, media buying, performance optimisation and measurement.
* Work closely with internal teams and external partners to ensure campaigns are delivered effectively and aligned with client objectives.

* Maintain a comprehensive understanding of the digital media landscape, including social media platforms such as Facebook, Instagram, TikTok, LinkedIn and YouTube.
* Contribute to digital media strategy development, ensuring campaign plans align with client objectives and broader business goals.

Essential Requirements

* 4–6+ years’ experience in media and account management.
* Strong understanding of the media landscape and advertising industry.
* Proven expertise in client account management and relationship development.
* Strong understanding of digital strategy and the broader digital marketing ecosystem.

Interested in taking the next step in your career?

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