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Sales and Technical Support Specialist

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Sales and Technical Support Specialist
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Job Details

Hands on Recruitment is working company who specializes in providing video conferencinginteractive whiteboardswireless presentationdigital signageDocument camerasstreaming cameras, and workplace management solutions in South Africa who are looking for a dynamic and customer-focused individual to join our clients team as a Sales and Technical Support Specialist. This full-time, on-site position offers the opportunity to work in the exciting AV industry, providing sales and basic technical assistance to our valued clients and seeking new prospects.

ROLE PURPOSE:

The successful candidate, will play a crucial role in driving sales growth by providing technical sales expertise and support to our customers. The successful candidate will be responsible for understanding clients’ Audio Visual requirements, recommending suitable products from the exsisitnig product portfolio, and effectively communicating their value proposition.

is a Value Added Distributor and integrator of Communications Technologies based in City of Cape Town and JHB. We represent leading US and Far Eastern manufacturers, bringing their award-winning products to market through a channel of resellers and partners in South Africa, Africa, and the Middle East. Our product offerings provide practical cost-effective solutions to the communication and learning needs of corporate, education, health, government, and SME customers.

Role Description

This is a full-time on-site role as a Technical Sales Representative at DynamicCom Cape Town. The Technical Sales Representative will be responsible for selling and promoting our communications technologies, including video conferencing, audio conferencing, and interactive solutions. The role involves building and maintaining customer relationships, providing technical support and training, and meeting sales targets.

Qualifications

  • Technical Sales and Sales skills
  • Customer Service and Communication skills
  • Training skills
  • Excellent verbal and written communication skills
  • Strong problem-solving and negotiation skills
  • Knowledge of communications technologies and networking
  • Strong presentation and public speaking skills
  • Experience in the industry is a plus

KEY PERFORMANCE AREAS:

Collaborate with customers in a sales mostly inbound and partially outbound sales faving role

Identify and qualify sales opportunities, providing technical expertise throughout the sales process.

Conduct product demonstrations and presentations to showcase the features and capabilities of our solutions.

Customer facing technical presales support.

REQUIREMENTS:

– Own transport

– Experience in technical sales

– Basic technical support skills

– Proven ability in delivering Audiovisual and/or ITC experience.

High level of competency with the following software:

MS Office suite {Microsoft O365 Business) – including Excel, Word, Outlook, PowerPoint, Teams, OneDrive and Share Point, – We use zoho so i would rather say competency in using online business software for sales quotes, crm, inentory check etc

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